Terms of Service

Effective Date: May 8, 2026  |  Last Updated: May 8, 2026

1. Acceptance of Terms

Welcome to Starbird Chicken. These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Starbird Chicken ("Company," "we," "us," or "our"), governing your access to and use of the website located at chicken-starbird.rest (the "Website"), as well as all related services, products, features, content, and applications offered by Starbird Chicken (collectively, the "Services").

By visiting, browsing, registering an account on, or otherwise using our Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. Your continued use of the Website following the posting of any changes to these Terms constitutes your acceptance of those changes.

These Terms apply to all visitors, registered users, customers, and any other individuals who access or use the Services. If you are using the Services on behalf of a business entity, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and references to "you" shall include such entity.

You must be at least 13 years of age to use our Website. By using our Services, you represent and warrant that you meet this age requirement. If you are under 18 years of age, you represent that a parent or guardian has reviewed and agreed to these Terms on your behalf.

2. Description of Services

Starbird Chicken is a food service business that operates through its website at chicken-starbird.rest. Our Services include, but are not limited to, the following:

• Online Food Ordering: We provide an online platform through which customers may browse our menu, place orders for food and beverages, and arrange for pick-up or delivery of those orders.
• Menu Information: We publish information about our food offerings, including descriptions, ingredients, nutritional information (where available), pricing, and promotional materials.
• Account Management: Registered users may create and manage personal accounts to store order history, preferences, saved addresses, and payment methods.
• Promotions and Loyalty Programs: From time to time, we may offer coupons, promotional offers, discounts, and loyalty rewards to eligible customers.
• Customer Support: We provide customer service and support via email and other communication channels.
• Catering and Special Orders: We may offer catering services and special bulk orders for events and gatherings, subject to availability and additional terms.

We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

All food orders placed through our Website are subject to availability. We do not guarantee that all menu items will be available at all times or at all locations. Prices listed on the Website are subject to change without notice.

3. User Accounts and Registration

To access certain features of our Services, including placing orders and managing preferences, you may be required to create a user account. When registering for an account, you agree to:

• Provide accurate, current, and complete information during the registration process;
• Maintain and promptly update your account information to keep it accurate, current, and complete;
• Maintain the confidentiality and security of your account password and login credentials;
• Accept full responsibility for all activities that occur under your account;
• Notify us immediately of any unauthorized use of your account or any other breach of security at [email protected].

We reserve the right to refuse registration, terminate accounts, remove or edit content, or cancel orders at our sole discretion. You may not use another person's account without that person's express permission.

4. User Obligations and Prohibited Activities

By using our Website and Services, you agree to use them only for lawful purposes and in a manner consistent with all applicable federal, state, and local laws and regulations. You expressly agree that you will not:

• Use the Website or Services in any way that violates any applicable federal, state, local, or international law or regulation, including, without limitation, laws governing online conduct, consumer protection, and the transmission of technical data exported from the United States;
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website, or which, as determined by us, may harm the Company or users of the Website, or expose them to liability;
• Use the Website in any manner that could disable, overburden, damage, or impair the Website or interfere with any other party's use of the Website;
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website;
• Attack the Website via a denial-of-service attack, distributed denial-of-service attack, or by any other means;
• Use any robot, spider, crawler, scraper, or other automated device, process, or means to access the Website for any purpose, including monitoring or copying any of the material on the Website without our prior written consent;
• Use any manual process to monitor or copy any of the material on the Website, or for any other unauthorized purpose, without our prior written consent;
• Use any device, software, or routine that interferes with the proper working of the Website;
• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;
• Attempt to decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Website;
• Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from the Website;
• Submit false, misleading, or fraudulent orders or provide false contact or payment information;
• Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity;
• Engage in any fraudulent activity, including but not limited to using stolen payment information or submitting chargebacks in bad faith;
• Use the Website or Services for any commercial solicitation purposes without our prior written consent;
• Collect or harvest any personally identifiable information from the Website without authorization.

Any violation of the above may result in immediate termination of your access to our Services and, where appropriate, referral to law enforcement authorities.

5. Payment Terms

Certain Services, including the purchase of food and beverages through our online ordering platform, require payment. By placing an order through our Website, you agree to the following payment terms:

5.1 Pricing

All prices displayed on our Website are in United States Dollars (USD) and are subject to applicable federal, state, and local taxes. Prices are subject to change without prior notice. The price applicable to your order will be the price displayed on the Website at the time you place your order.

5.2 Payment Methods

We accept major credit cards, debit cards, and other payment methods as indicated on our Website at the time of checkout. By submitting a payment, you represent and warrant that (i) the payment information you supply is true, correct, and complete; (ii) you are duly authorized to use the payment method provided; and (iii) charges incurred by you will be honored by your financial institution.

5.3 Order Confirmation

Receipt of an order confirmation does not constitute acceptance of your order. We reserve the right to refuse or cancel orders at any time for any reason, including without limitation errors in the description or price of products, errors in your order, or other reasons. We will notify you promptly if there is any issue with your order.

5.4 Refunds and Cancellations

Refund and cancellation policies are subject to our separate Refund Policy available on the Website. In general, once a food order has been prepared, cancellations may not be accepted. If you have a concern about the quality or accuracy of your order, please contact us immediately at [email protected].

5.5 Promotions and Discounts

Promotional codes, coupons, and discounts are subject to the specific terms and conditions associated with each promotion. Only one promotional offer may be used per order unless otherwise stated. Promotions are non-transferable, have no cash value, and cannot be combined with other offers unless expressly indicated.

6. Intellectual Property Rights

The Website and its entire contents, features, and functionality — including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof — are owned by Starbird Chicken, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and Services for personal, non-commercial purposes only. This license does not include the right to:

• Modify or copy the materials on the Website;
• Use the materials for any commercial purpose or for any public display (commercial or non-commercial);
• Attempt to decompile or reverse engineer any software contained on the Website;
• Remove any copyright or other proprietary notations from the materials;
• Transfer the materials to another person or "mirror" the materials on any other server.

The Starbird Chicken name, logo, trademarks, service marks, and trade dress are proprietary to Starbird Chicken and may not be used in connection with any product or service without the prior written consent of Starbird Chicken. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.

Any feedback, suggestions, or ideas you provide to us regarding the Website or Services ("Feedback") shall be deemed non-confidential, and we shall have the right to use, reproduce, disclose, and otherwise exploit the Feedback in any manner without restriction or compensation to you.

7. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or resources that are not owned or controlled by Starbird Chicken. These links are provided for your convenience only. We have no control over the content, privacy policies, or practices of any third-party websites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

If you use third-party payment processors or delivery services in connection with your order, those services are governed by their own terms of service and privacy policies, which we encourage you to review. We are not responsible for the acts or omissions of any third-party service providers.

8. Disclaimers and "As-Is" Basis

YOUR USE OF THE WEBSITE AND SERVICES IS AT YOUR SOLE RISK. THE WEBSITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, STARBIRD CHICKEN EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT OR INFORMATION AVAILABLE THROUGH THE WEBSITE;
• WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE WEBSITE OR SERVICES.

NUTRITIONAL INFORMATION, INGREDIENT LISTS, AND ALLERGEN INFORMATION PROVIDED ON OUR WEBSITE ARE FOR GENERAL INFORMATIONAL PURPOSES ONLY. WE CANNOT GUARANTEE THE COMPLETE ACCURACY OF SUCH INFORMATION DUE TO VARIATIONS IN FOOD PREPARATION, SUPPLIER CHANGES, AND REGIONAL DIFFERENCES. CUSTOMERS WITH FOOD ALLERGIES, DIETARY RESTRICTIONS, OR OTHER HEALTH CONCERNS ARE STRONGLY ADVISED TO CONTACT US DIRECTLY BEFORE PLACING AN ORDER.

Some states do not allow the exclusion of implied warranties, so the above exclusion may not apply to you in its entirety. In such cases, the disclaimers shall apply to the maximum extent permitted by applicable law.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL STARBIRD CHICKEN, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, SERVICE PROVIDERS, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES;
• PERSONAL INJURY OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER;
• UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN;
• INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE;
• BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR WEBSITE BY ANY THIRD PARTY;
• ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WEBSITE;
• LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES,

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100.00) OR (B) THE TOTAL AMOUNT PAID BY YOU TO STARBIRD CHICKEN IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10. Indemnification

You agree to defend, indemnify, and hold harmless Starbird Chicken and its officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service;
• Your use of the Website or Services;
• Your violation of any third party's rights, including without limitation any intellectual property rights or privacy rights;
• Your violation of any applicable law, rule, or regulation;
• Any content you submit, post, or transmit through the Website;
• Any fraudulent, false, or misleading information you provide to us;
• Your negligence or willful misconduct.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you. In such case, you agree to cooperate fully with us in asserting any available defenses.

11. Governing Law and Jurisdiction

These Terms of Service and any disputes arising out of or related to them or the Services shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Starbird Chicken is registered and operates, without regard to its conflict of law provisions.

By using the Website and Services, you acknowledge and agree that:

• Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the federal or state courts of competent jurisdiction in the applicable state;
• You consent to personal jurisdiction and venue in such courts;
• You waive any objection to the laying of venue of any such proceeding in such courts;
• You waive any claim that any such proceeding brought in such courts has been brought in an inconvenient forum.

To the extent that our Services are subject to the Federal Trade Commission Act (FTC Act), 15 U.S.C. § 45, we comply with all applicable FTC regulations and guidelines regarding unfair or deceptive acts or practices in commerce. We also comply with applicable state consumer protection laws in the states where we operate.

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), which are addressed in our Privacy Policy.

12. Dispute Resolution

12.1 Informal Resolution

We encourage you to contact us first to seek an informal resolution to any dispute. Before initiating any formal dispute resolution process, you agree to contact Starbird Chicken at [email protected] and provide a written description of the dispute, the relief sought, and your contact information. We will attempt to resolve the dispute informally within thirty (30) days of receiving your notice.

12.2 Binding Arbitration

If informal resolution is unsuccessful, you and Starbird Chicken agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Services through binding individual arbitration, rather than in court, except that either party may bring claims in small claims court if the claims qualify.

The arbitration shall be conducted by a nationally recognized arbitration organization under its applicable rules. The arbitrator's decision shall be final and binding. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

12.3 Class Action Waiver

12.4 Exceptions

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction in order to prevent irreparable harm pending the conclusion of any arbitration proceeding. Nothing in this Section shall limit either party's right to bring claims related to intellectual property infringement in a court of competent jurisdiction.

13. Term and Termination

These Terms of Service are effective from the date you first access or use our Website and shall remain in full force and effect while you use the Services, unless earlier terminated in accordance with these Terms.

Termination by You: You may terminate your account and cease using our Services at any time by contacting us at [email protected] and requesting account deletion.

Termination by Us: We reserve the right to suspend or terminate your access to the Website and Services, in whole or in part, at any time and for any reason, including without limitation if we believe that you have violated or acted inconsistently with these Terms, or if you engage in any prohibited activities described herein. We may also terminate or suspend your access without prior notice if required by law or to protect our rights, property, or the safety of our users.

Effect of Termination: Upon termination of these Terms for any reason:

• Your right to access and use the Services will immediately cease;
• We may, but are not obligated to, delete your account and any content or information associated with your account;
• All provisions of these Terms that by their nature should survive termination shall survive, including without limitation provisions regarding ownership, warranty disclaimers, indemnification, limitations of liability, and dispute resolution.

14. Changes to Terms

We reserve the right, at our sole discretion, to modify, update, or replace any part of these Terms of Service at any time. When we make changes, we will update the "Last Updated" date at the top of this page. In some cases, we may provide additional notice, such as sending you an email notification or displaying a prominent notice on our Website.

Your continued use of our Website or Services following the posting of any changes to these Terms constitutes your acceptance of those changes. It is your responsibility to review these Terms periodically to stay informed of any updates. If you do not agree to the modified Terms, you should discontinue your use of the Website and Services.

We will not make changes to these Terms that retroactively reduce your rights with respect to prior transactions without providing adequate notice and, where required by law, obtaining your consent.

15. Electronic Communications

By using our Website and Services, you consent to receive electronic communications from us. These electronic communications may include notices about applicable fees and charges, transactional information, and other information about or related to the Services. These electronic communications are part of your relationship with us.

You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including, but not limited to, requirements that such communications be in writing, to the extent permitted by applicable law.

16. Food Safety and Allergen Notice

Starbird Chicken takes food safety seriously. However, please be aware that our food products are prepared in facilities that may also handle common allergens including, but not limited to, wheat, gluten, dairy, eggs, nuts, soy, shellfish, and other potential allergens.

We cannot guarantee that any of our menu items are completely free from cross-contamination. Customers with severe food allergies or dietary restrictions are solely responsible for making the necessary inquiries prior to ordering. Starbird Chicken shall not be liable for any adverse reactions resulting from undisclosed food allergies or failure to communicate dietary requirements prior to ordering.

For allergen-specific inquiries, please contact us directly at [email protected] before placing your order.

17. Privacy Policy

Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms by reference, describes how we collect, use, and share information about you when you use our Services. By using our Services, you acknowledge that you have read and understood our Privacy Policy.

We comply with all applicable federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and other applicable state privacy laws. Please review our Privacy Policy at chicken-starbird.rest for complete details on our privacy practices.

18. Severability

If any provision of these Terms of Service is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent necessary so that the remaining provisions of these Terms will continue in full force and effect.

The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision of these Terms. In the event that a provision is found to be unenforceable, the parties agree that the court or arbitrator shall endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Terms shall remain in full force and effect.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices published by us on the Website, constitute the entire agreement between you and Starbird Chicken concerning your use of the Website and Services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, with respect to such subject matter.

No waiver by Starbird Chicken of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Starbird Chicken to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

20. Force Majeure

Starbird Chicken shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, natural disasters, pandemic, epidemic, governmental actions, war, civil unrest, terrorism, fire, flood, labor disputes, power outages, internet service disruptions, or any other event beyond our reasonable control (each a "Force Majeure Event"). In the event of a Force Majeure Event, our obligations under these Terms shall be suspended to the extent and for the duration that performance is prevented or delayed.

21. No Waiver

The failure of Starbird Chicken to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver of any default hereunder or of any of the terms and conditions of these Terms shall not be deemed a continuing waiver or a waiver of any other default or of any other term or condition, but shall apply solely to the instance to which such waiver is directed.

22. Contact Information

If you have any questions, concerns, or comments about these Terms of Service, or if you wish to report a potential violation of these Terms, please contact us using the information provided below:

© 2026 Starbird Chicken. All rights reserved. These Terms of Service were last updated on May 8, 2026.